All posts from
January 2003

WhatIsFindability?

“The effectiveness, efficiency, and satisfaction with which specified users can locate and relocate desired pieces of data or information in information dense environments.” (IAWiki)

Voice Interfaces: Assessing the Potential

“Visual interfaces are inherently superior to auditory interfaces for many tasks. The Star Trek fantasy of speaking to your computer is not the most fruitful path to usable systems.” (Jakob NielsenAlertbox)

HTML’s Time is Over. Let’s Move On.

“Ultimately, I donít see a long term future for HTML as an application development solution. It is a misapplied tool that was never meant to be used for anything other than distributed publishing.” (David HellerBoxes and Arrows)

THE Key to User-Friendly Computers?

“Jef Raskin, who helped design Apple’s classic user interface, is working on a new system, THE, that could be a big improvement.” (Alex Salkever – BusinessWeek) – courtesy of nooface

Putting A Bad Interface On Things

“It’s as if the user interface folks have had their clocks flashing 12:00 for two full decades.” (Fredric Paul – TechWeb)

Face to Face With Your Users: Running a Nondirected Interview

“Interviewees are remarkably understanding, and your goal is not to become friends, but to exchange information.” (Mike KuniavskyAdaptive Path)

How to Run a Design Critique

“A design critique meeting usually involves a small group of 3-7 to discuss a set of design sketches or prototypes.” (Scott BerkunUIWeb) – courtesy of guuui

The Role of Online Surveys in the Usability Assessment Process

“I have attended several conferences at which I witnessed a growing debate over the role of survey work in the field of usability.” (William MacElroy – STC Usability Newsletter 9.2)

Interview: Elizabeth Peaslee, VP, Customer Experience, Travelocity

“Equally important to the customer experience group are the less frequent and more subjective metrics that we get through user tests.” (Mark HurstGood Experience)

Model of Attraction (or Information Magnetism)

“The navigation is the common model used to explain how users interact with the Web. The navigation metaphor tries to provide a framework to explain users moving to and through an information space.” (Thomas Vander Wal)