All posts from
June 2003

Brand Experience for Business Success

“Apple is an excellent example of building an organization, from products to market, around the people who will participate in the experience. Particularly for graphic designers and other creative types who grew up appreciating Apple but perhaps being unfamiliar with what marketing is and how it works, Apple Computer, Inc. is a textbook case of a company successfully identifying the needs of their market and participants.” (Dirk Knemeyer – Thread Inc.)

What’s In A Name? The Sequel

“Wouldn’t we all have an easier time of it if we worked together to create a paradigm shift in terms of how corporations work? Or what they value? If we did that, maybe the resulting shift would create more work than we all could actually do!” (Beth Mazur – IDblog)

Master of Design

“Tim Brown, CEO of IDEO, describes the interplay between technology and design – a process that, at its best, yields products that change the way people live and work.” (Technology Review) – courtesy of elegant hack

Searching The Workplace Web

“The corporate intranet is an organism that is at once very similar to and very unlike the Internet at large. A well-designed intranet (…) is perhaps the most significant step that corporations can make – and have made in recent years – to improve productivity and communication between individuals in an organization.” (Ronald Fagin et al. – IBM Almaden Research Center) – courtesy of column two


“(…) a tool designed to let every individual manage all of their information in the way that makes the most sense to them. By removing the arbitrary barriers created by applications only handling certain information ‘types’, and recording only a fixed set of relationships defined by the developer, we aim to let users define whichever arrangements of, connections between, and views of information they find most effective. Such personalization of information management will dramatically improve each individual’s ability to find what they need when they need it.” (MIT Laboratory for Computer Science) – courtesy of antenna

Determine the Best Elements for Web Navigation

“Navigation is only one segment of a Web site’s information architecture, but it is the most visible segment to the end user.” (Jeffrey Linwood –

FAQ Questionnaires in Usability Engineering

“Over the years, I have seen many questions asked about the use of questionnaires in usability engineering. The list on this page is a compilation of the questions I have heard most often and the answers I gave, should have given, or would have given if I had thought of it first.” (Jurek Kirakowski – Human Factors Research Group) – courtesy of webword

Ten Quotable Moments: Challenges and Responses for UI Designers

“To many software team members who havenít worked with UI designers before, it seems unlikely that there could be demonstrable differences in usability based on small details like those. I understand this skepticism, and my background as an engineer has helped me to figure out how to overcome it.” (Brian R. KrauseBoxes and Arrows)

Solving Mobile Challenges with Psychology-driven IA

“As the field of information architecture matures, we are beginning to understand the new challenges it raises for wireless media. This article suggests that some of these challenges can be best addressed through an approach called ‘psychology-driven information architecture’ (PDIA), which bases design decisions and solutions on the psychological profile of the end user.” (Oded NapchiBoxes and Arrows)

CHI 2004 Connect

“Our conference theme is CONNECT, and we’ve created new opportunities for conference attendees to connect with technology, with each other, and with Vienna, a marvelous central European city of imperial tradition and modern creativity.” (April 24-29, 2004 – Vienna, Austra EU – ACM SIGCHI)

Ubiquity PR and the Search for the Final IA Tool

“I interviewed Victor Hsu at Axure software, who are developing a tool that provides a central modelling and documentation environment for information architects called Ubiquity RP.” (Peter van Dijck)

Web Team Roles and Responsibilities Are Changing

“A major shift is occurring in relation to who is in charge of the Web. Previously, responsibility tended to be with IT. Occasionally, marketing was in charge. Today, the website, particularly the intranet, is the responsibility of the communications department. This is as it should be.” (Gerry McGovern)

Precision and Recall

“(…) the most common measures of search performance. But they’re not as helpful as we’d like.” (Tim Gray – Ongoing)