All posts from
September 2003

Soft Skills for Information Architecture

“While much of oneís success or failure depends on the skills specific to information architecture – like diagramming, documenting, organizing – an even greater indicator is soft skills: dealing with conflict, negotiating, and communicating. These soft skills are important in any profession or job role, but are of high importance in information architecture, which requires applying them in sometimes unconventional ways.” (Jeff LashDigital Web Magazine)

Alertbox#200

“I’ve published 200 Alertbox columns on the Web since 1995; in addition to achieving key victories over multi-million-dollar special interests and enemies of usability, the column’s readership statistics validate the practice of archiving content.” (Jakob NielsenAlertbox)

Websites require flexible not fixed design

“A website needs to be flexible. It needs to be able to change as the organization changes. The more change within the organization the more flexible the website needs to be. Too many websites are still being designed from a print perspective; as if they were some once-off brochure.” (Gerry McGovern)

Going with the Flow: Interaction Design for Healthcare

“Focusing on the motivations and goals behind the behaviors in the workflows keep designers from getting bogged down in the complexity of the problem, paving the way for the delivery of solutions that enable practitioners to deliver the best care possible.” (Cooper Newsletter)

Enterprise IA Roadmap

“(…) that describes which aspects of the enterprise’s architecture should be developed and when. My goal is to show that there are certain aspects of a site’s architecture that are worth tackling right away for quick wins, others that you’ll get around to later, and others that you might never reach in a distributed, highly politicized enterprise environment.” (Louis Rosenfeld)

The Power and Future of the Web: Maximizing Opportunity – Part 2/2

“We all know that Web technology, the effects of web on business and the nature of applications will evolve. But the future of the web is far more about the power of people.” (Dirk Knemeyer – Thread)

IDEO Method Cards

“Key to IDEO’s success as a design and innovation firm are the insights we derive from understanding people and their experiences, behaviors, perceptions, and needs. IDEO Method Cards show 51 of the methods we use to inspire great design and keep people at the center of our design process. Each card describes one method and includes a brief story about how and when to use it. The cards are divided into the four categories listed below making it easy to reference, browse, sort and share the cards.” (IDEO) – courtesy of elearningpost

Profiles in IT: Andrew Dillon

“The essence of information organization is not a computer science issue. It’s a cognitive issue. Understanding how people think and reason, and organizing information in a user-centric way so that it provides real value to a human–these are the pillars of the classic library and information science approach.” (IT@UT)

IA Tools

“(…) document templates, process map posters and other tools to help you in your practice. The documents, which have been donated by various people in the organization, have been found to be useful at one time or another. Items can be used in combination or alone as needed.” (AIfIA) – courtesy of victor lombardi

The ZUI Demo

“Zooming is an important part of THE and this simple demo illustrates some of the ways that zooming solves the navigation problems posed by our present system of links, tabs, and other click-and-go-there interfaces.” (Jef RaskinTHE) – courtesy of brad lauster

The Business Value of Web Standards

“These aren’t formulas for determining the ROI of migrating to standards, but they are some pretty good financial justifications. ‘It’s what all the cool sites are doing’ shouldn’t be your only point when arguing for a switch to XHTML and CSS. The economic benefits of standardization are tangible. Once we can quantify them, businesses will begin realize the true promise of the Web – interoperable content freely shared.” (Jeffrey VeenAdaptive Path) – courtesy of lawrence lee

A Taxonomy of User-Interface Metaphors 

“Although metaphor is a commonly used device in the design of user-interfaces, it is not rigorously understood, and most guidance stops at the recommendation of its use. In this paper, we seek to provide a systematic taxonomy of user-interface metaphors, based on and extending the framework of Lakoff and Johnson. We then suggest that some usability heuristics emerge directly from analysis of the taxonomy. We conclude that the taxonomy and heuristics may provide appreciable benefits in user-interface design and evaluation, and address some of the criticisms of metaphor use that have been made.” (Pippin Barr, Robert Biddle & James Noble)

Website Accessibility And The Private Sector: Disability Stakeholders Cannot Tolerate 2% Access!

“(…) various Federal laws and Regulations (e.g. Section 508) have placed considerable pressure on web designers of all government entities and firms seeking to do business with the Federal government to make their websites fully accessible. To minimize the possibility of being sued, all web designers for firms, large and small, private or public, for-profit or not-for-profit must deal with this issue of web accessibility.” (Ronald E. Milliman) – courtesy of digital web magazine