All posts from
April 2005

Implementing a Pattern Library in the Real World: A Yahoo! Case Study

“The pattern library allowed our small, centralized group to tap into the broad expertise of the Yahoo! design staff. What would have been impossible to write (authoritatively) by a small team is now being contributed to and reviewed by an expert staff. We were able to achieve this by understanding and agreeing on the problem, building a workflow that fit with the existing design process, generating buy-in by creating incentives for contributors, and by carefully designing and building an application with attention to user feedback. We were then able to convert this library of patterns into a workable set of standards by agreeing on an appropriate rating scale and by assembling a representative group of reviewers who rate the content according to the same criteria.” (Erin Malone et al.Boxes and Arrows)

Crossing Boundaries: 2005 IA Summit Wrapup

SaturdayMonday: “So were boundaries crossed, at the Summit, as the theme promised? I would say that the many boundaries of IA were discovered; it will be up to next year’s planning committee to decide if they should build walls on them, or erase the lines and let the next generation continue to move the edges of IA farther and farther out.” (Boxes and Arrows)

Interview: Steve Krug

“In April 2004, Boxes and Arrows sent a set of questions to Steve Krug for an interview to be published in the June edition. What we didn’t know at the time was that Steve is a notoriously slow writer, and easily distracted. Eleven months later, this turned up.” (Boxes and Arrows)

In Defense of PowerPoint

“I started this essay in January 2004 – over a year ago – but it lay hidden in my file of ‘in progress’ writings. I didn’t finish the essay because I gave an interview with Cliff Atkinson on the topic, but the paper goes into the issues in much more depth than the interview. So, here it is: it may be late, but the lessons are just as relevant as ever.” (Donald Norman)

: Whose profession is it anyway?

“The May + June issue of <interactions> is a special issue on ‘Whose profession is it anyway?’ – in part a reaction to some of the collaboration and cooperation discussions UXnet has been encouraging. This issue should be arriving in your mailbox any day now – it is also available in the ACM digital library where subscribers can download articles and non-subscribers can purchase items.” (UXnet) – my first pub in print.

The Historical Development of Information Infrastructures and the Dissemination of Knowledge: A Personal Reflection

“With the advent of the Internet and the Web, it has become clear how pioneering and important historically the work of Paul Otlet and his colleagues was. It seems yet even more relevant today with the recently announced agreement between Google and a number of research libraries to digitize and make their collections available through the Web.” (W. Boyd RaywardASIS&T Bulletin April/May 2005)

Social Computing Symposium 2005

“The goal for this event is to foster an awareness of research and innovation in social technologies, and create new lines of communication between research and industry. We have over 80 people from industry labs, new technology companies, and academic research coming this year. The symposium agenda is comprised of a mix of invited speakers and panelists, research presentations, discussion sessions, and demos, to encourage ongoing conversations about new directions in social technologies.” (Microsoft Research) – courtesy of brightlycoloredfood

The Future of RoboHelp?

“This article and my prediction about the future of RoboHelp are not meant to be an attack in any way. RoboHelp is an important tool to thousands of developers throughout the world and they deserve to have as much information about the future of the product as possible.” (Joe Welinske – WinWriters)

Visual Communication & Web Application Design

“Visual Communication is a key component of interface design and unfortunately often under-represented in interaction design methodologies. This talk introduces the core principles of Visual Communication (with an emphasis on Visual Organization) and through many practical examples details how they can be put to use during the Web application interface design process.” (Luke Wroblewski – Functioning Form)

Formal Usability Reports vs. Quick Findings

“Formal reports are the most common way of documenting usability studies, but informal reports are faster to produce and are often a better choice.” (Jakob NielsenAlertbox)

State is the Web

“State requires a lot of thought and consideration. If we are going to build the web for amateurization or personal information architectures that ease how people build and structure their use of the web, we must provide state.” (Thomas VanderWal)

Number one skill for managing a website

“Having a deep understanding of the gut instinct of your customer is the number one skill of managing a website. That involves getting face to face with them.” (Gerry McGovern)

It’s a Whole New Internet

“Something is happening right now, and the developer community has an electric gleam in its eye. Curious, inventive people are making cool stuff again. There’s been a notable shift, and it’s incredibly exciting. (…) Watch closely, ladies and gentlemen. Things are about to change in a very big way.” (Janice FraserAdaptive Path)

The State of User Experience

“It is a source of perpetual amazement to me that so much focus, attention, and energy are given to the opinions of critics and analysts, who sit detached, off to the side, choosing to criticize the efforts of others for seemingly no reason other than to make a bold statement.” (Dirk Knemeyer)

User Experience is a Quality, Not A Discipline

“We should never talk about ‘user experience design’ — there is no customer or user-facing design that doesn’t involve a user’s experience. But we can talk about how our methods, processes, approaches, mindsets, and understandings can contribute to improving the user experiences of the products and services people deal with.” (Peter Merholz)