Government service design manual: ‘Digital by default’ service standard

Besides Estonia, these people in the UK are leading the way for sure.

“From April 2014, all new and redesigned digital services will need to be so good that people prefer to use them. (…) Remember, this site is currently a prototype. We are continuing to work on the content that is hosted here, and will add more guidance and features after the release in April 2013.”


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