How we do user research in Agile teams

Citizen research and how to meet citizen needs.

“Getting user research into Agile teams in a way that is timely, relevant and actionable is a challenge that teams the world over are tackling. Working effectively in agile has recently been the driver of some fairly significant changes to the way our researchers work at GDS.”

(Leisa Reichelt a.k.a. @leisa ~ GDS)

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