Can we design trust between humans and artificial intelligence?
Get used to it.
“For many years, interacting with artificial intelligence has been the stuff of science fiction and academic projects, but as smart systems take over more and more responsibilities, replace jobs, and become involved with complex emotionally charged decisions, figuring out how to collaborate with these systems has become a pragmatic problem that needs pragmatic solutions. Machine learning and cognitive systems are now a major part many products people interact with every day, but to fully exploit the potential of artificial intelligence, people need much richer ways of communicating with the systems they use. The role of designers is to figure out how to build collaborative relationships between people and machines that help smart systems enhance human creativity and agency rather than simply replacing them.”
(Patrick Mankins a.k.a. @patrickmankins ~ FastCo Design) ★
Breeding products: How objects learn through sensing
The new era of design for smartness is on the horizon.
“The addition of sensing and connectivity to products is rapidly changing what we learn from them, how we perceive them, and how we use them. Those same technologies are also feeding backwards, changing how we design products. (…) Wireless sensors and fast processors are popping up everywhere, allowing us to generate volumes of real-time data about human behavior and our world. At frog we define sensing as the ability to harness these real-time data streams to identify patterns, generate insights, and design better experiences for people. As engineers crack the technical challenges, from ultra-cheap sensors to exabyte-scale data processing, designers must discover how we can adapt these technologies to human life.”
(Tue Haste Andersen & Simone Rebaudengo ~ frog DesignMind) ★
Is The Grid a better web designer than you?
We just have to wait for a Turing test of website designs. Was it a synapse or an algorithm?
“However, if you’re doing the job of a web designer properly, The Grid has no way to compete. No artificial intelligence will ever replace a human designer, because design is largely about emotional intelligence. Good design extends into every facet of a website, and it’s not about computers talking to each other, it’s about human beings communicating.”
(Benjie Moss a.k.a. @BenjieMoss ~ Web Designer Depot)
The society of mind
Read it when AI was hot, but then I switched to IA.
“This book tries to explain how minds work. How can intelligence emerge from non-intelligence? To answer that, we’ll show that you can build a mind from many little parts, each mindless by itself.”