What is different about user experience design for the Internet of Things?
UX design get more complicated. Design challenges for omni-channel, multi-device and cross-context.
“An excerpt from the new O’Reilly book, Designing Connected Products: UX design for the internet of things, explores considerations UXers need to be aware of.”
(Claire Rowland a.k.a. @clurr ~ UXmagazine) ★
UX in the era of Internet of Things
Any technology push gets the UX drift.
“The Internet of Things is accelerating rapidly, and bringing with it a wealth of opportunity. Though many focus on the data and technology needs of the Internet of Things – the sensors, data, and the storage, security, and analysis of that data – we’re already forgetting to think about the humans interacting with those technologies.”
(Ted McCarthy a.k.a. @thisrunson ~ ThoughtWorks) ★
Designing the connected everyday
Another design challenge emerging from technology: Design for connected experiences.
“(…) we live in a world of increased complexity, in which digital data, everyday objects, and social practices are increasingly connected and interdependent. In a world of increasing complexity, designing digital technologies that facilitate meaningful interactions and integrate elegantly in our everyday lives requires an understanding of how to design for commensurability – that is, making our ability to connect across networks commensurate with our current practices in the physical world. Designing the connected everyday is fundamentally about making things commensurate as much as it is about making them smart.”
(Elisa Giaccardi a.k.a. @elisagiaccardi ~ ACM Interactions Magazine Jan/Feb 2015) ★
The complexity of the Internet of Things requires experience design solutions
Experience as the design holism for humans.
Interview with Claire Rowland: “You can’t treat it as making a single device or making an app; if you do those things in isolation, you may do them individually very well, but you’re not necessarily going to come up with a great overall experience.”
(Mary Treseler a.k.a. @marytreseler ~ O’Reilly Radar)
Interaction design for the internet of things
And all the other UX disciplines for the IoT as well.
“While the technological development around this area is indeed fascinating, it is from my perspective even more interesting to see where this will take interaction design over the next few years. From an interaction design perspective, it is always interesting to explore what this digital material can do for us in terms of enabling new user experiences and the development of new digital services.”
(Mikael Wiberg ~ ACM Interactions Magazine)
Defining and sculpting interactions between man and technology
Design in a rollercoaster (against) due to technology disruption.
“Technology extends our grasp, making it possible for us to achieve our goals rapidly and efficiently; but it also places its own set of demands upon us. The fields of industrial design, graphic design, and software user experience design have all evolved in response to these demands – a need for a human way to relate to and interact with our new tools.”
(Jenn Webb a.k.a. @JennWebb ~ Radar O’Reilly)
Architecting the connected world
Integration, synergy and connections of bits and atoms. A new design ecosystem with many options.
“We’re at a revolutionary information crossroads, one where our symbolic and physical worlds are coming together in an unprecedented way. Our temptation thus far has been to drive ahead with technology and to try to fit all the pieces together with the tried and true methods of literacy and engineering. Accepting that the shape of this new world is not the same as what we have known up until now does not mean we have to give up attempts to shape it to our common good.”
(Andy Fitzgerald a.k.a. @andybywire ~ Radar O’Reilly)
Architecture, design, and the connected environment
Great description of the distinction between architecture and design. Like InfoArch and InfoDesign, human cognition and perception.
“(…) user interface design is a context-specific articulation of an underlying information architecture. It is this IA foundation that provides the direct connection to how human end users find value in content and functionality. The articulatory relationship between architecture and design creates consistency of experience across diverse platforms and works to communicate the underlying information model we’ve asked users to adopt. (…) This basic distinction between architecture and design is not a new idea, but in the context of the Internet of Things, it does present architects and designers with a new set of challenges. In order to get a better sense of what has changed in this new context, it’s worth taking a closer look at how the traditional model of IA for the web works.”
(Andy Fitzgerald a.k.a. @andybywire & +Andy Fitzgerald ~ O’Reilly)