System thinking and UX: Exploring systems and our addictions
Deep thinking and expressing it is not a great characteristic of practitioners. Grosso modo.
“I have a hypothesis. It is that the best path to the simplest user experience is through understanding the whole experience and that we are addicted to surface thinking, a way of thinking that leads to bad, shallow and fragile results.”
(Stew Dean a.k.a. @stewdean)
Edge practices: How do you measure value?
A longstanding and (still) happy marriage: design and systems.
“I think its significant that most large organizations have no formalized design processes, they have – at best – practices in different locations. Yes, the major product companies have UX teams, but I’d remind (anyone) that Google had a very marginal design practice until only recently. (…) So this question will keep coming up in systemic design. When value is delivered by creating collaborative engagements across stakeholders, we have to understand how they value and measure collaboration. Are the outcomes better projects and programs, better strategies and planning, faster time to delivery, making the right decisions earlier? There are ways to show these values, but we can’t measure everything. You want to measure what sponsors value most, and demonstrate how your practices delivered that value.”
(Peter Jones a.k.a. @redesign ~ Design Dialogues)
Atomic Design: The benefits of design systems on the Web
System thinking applied to web design thinking.
“Pattern Lab is a comprehensive custom component library, a pattern starter kit, a design system builder, a practical viewport resizer, and a design annotation tool. Pattern Lab is not a UI framework.”
Relating Systems Thinking and Design 2013 Symposium Proceedings
Some deep thinking regarding design and systems thinking by academia.
“The second Oslo symposium engaged over 120 participants in the emerging renaissance of systems thinking in design. The emerging context is being revealed in transdisciplinary responses to increasing complexity in all challenges faced by designers, innovators, and decision makers everywhere. Our worlds have become too complex for linear and goal-driven management, as the modern world is experiencing in hopelessly complicated social, economic, and political institutions. The global demand for sustainability, democratic economies, and better education, employment, and development has resulted in new movements, but perhaps insufficient redesign. The emerging social arrangements have become too complex for conventional thinking.”
(Systemic Design: Emerging contexts for systems perspectives in design)
Systems & design thinking: A conceptual framework for their integration (.pdf)
Two mindsets integrated, one from the 20th century, the other from the 21st century.
“This paper explores the relationship between Systems and Design Thinking. It specifically looks into the role of Design in Systems Thinking and how looking at the world through a systems lens influences Design. Our intention is to show the critical concepts developed in the Systems and Design Thinking fields, their underlying assumptions, and the ways in which they can be integrated as a cohesive conceptual framework. While there are many important distinctions that must be considered to understand the similarities and differences of these concepts, gaining a complete understanding of these factors is more than can be covered in this paper. Nevertheless, the most critical classifying variable used to distinguish these concepts will be discussed in order to make their integration possible. This variable, the recognition of purposeful behavior, will be used to develop a conceptual vision for how a combined approach can be used to research, plan, design and manage social systems. Systems in which people play the principle role.”
(Authors: John Pourdehnad, Erica R. Wexler, and Dennis V. Wilson)